Ceylan Özel

at Cooking Appliances Plant  Planning and execution of lifecycle reliability laboratory tests and product audits of new products (oven-hob-dishwasher) and their components  Analysing the root causes of the problems found during product audit and life tests and solve them with R&D and Process via Kaizen and Poka Yoke Coordination with Haier Europe Italy

@Cooking Appliances Plant  Analyzing and solving the problems based on European service data from calls  Taking part in FMEA meetings and Pre-Series trials of new products (Product Launch)  Making improvements in pre-series’ models with design and process change (Kaizen – Poka Yoke)  Decreasing Repair and Increasing FirstPassRate Making HERCA studies

Making production improvements with design change (Kaizen – Poka Yoke) to eliminate scrap and reworks / Totally more than 3 Million Euros cost reduction  Taking part in FMEA meetings of new parts and products  Pre-series trials and approvals of new design and products  Conducting product and process audits and problem solving in supplier firms  Helping German customer auditors with the product audits  Solving customer complaints  Preparing 8D reports in German  Conducting process audits 

Making sample controls on final products Dealing with the customer complaints of VW, AUDI and Magna Steyr via customer portals Taking corrective and preventive actions Preparing the 8D reports in English and/or German Preparing production instructions according to VDA 6.3 Conducting process audits Updating the control plans Supporting the quality system studies Preparing the monthly scrap/rework reports and informing other departments about the analysis results

Project management of Ford Galaxy/Mondeo Planning the technical drawing release time Controlling the changes in the technical drawings Making the technical drawing and BOM releases Coordination with Delphi-Germany and Ford Giving feedbacks from Production to Service Center