Chandrè Lucas

Welcoming and card reminder calls for new clients for Sanlam's new product, the Prestige funeral plan policy. Collected and arranged information on database. Made adjustments to policies. Sent policy contracts and phoned clients to go through it. Presenting monthly statistics for both premium administration and retention teams via Microsoft teams. Contacting clients for policies in arrears and payment lapses. Analysing and capturing new business on Sanlam's database.

Worked with classroom teachers to learn about current standards ind best practices. Facilitated small group activities and one on one instruction to meet ndividual student needs. Assisted with the management of classroom rules and procedures. Cultivated positive relationships with administration, teaching staff, and students. Planned and prepared numerous lessons for grades 9 - 11, topics ranging from grammar to poetry, literature, etc of both English as a first and second language.