Charmaine Paul

-Manage the end to end Training Roadmap for Transformational BI Business sector - Create interactive learning and sandbox enviroment for 100% deployment of tools capabilities to productions - Driving governance of Learning Management systems

• Evaluating existing insurance policies and creating new policies • Data Analysis • Office Management

• Initiated Digital Learning platform and dashboards for new policy roll outs, ongoing learning and knowledge level tests, covering 700+ employees • Drove Lean and Agile based projects across delivery locations of APAC, EMEA, USA and LATAM • Continuously report of progress against change initiatives as part of Project or Customer Relationship management • Planning and managing Training budget and measuring improvement in employee attrition from customized Leadership Development programs

• Methodological managed the complete "Hire to Retire" Project for IT Outsourcing operations which involved On Boarding, Career Mapping and Ongoing learning across APAC and EMEA delivery centers • Conceptualize, design and implement training courses by either conducting training need analysis, upskilling new trainers or create E-learning courses • Drove 360-degree Feedback process rigor and improve Employee retention and career advancement • Designed Next Generation Technical experts’ programs

Business Administration