Christian Lochner

Angestellt, Senior Director, International Client Support, Blackboard
Amsterdam, Niederlande

Fähigkeiten und Kenntnisse

Salesforce.com
E-Learning
International Education
Educational Technology
Leadership
Change Management
Blended Learning
Customer Relationship Management
Outsourcing
Knowledge Management
Recruitment
Call Center Management
Cloud Computing
Strategic Planning
Staff Development
Incident Management
Instructional Design
SaaS

Werdegang

Berufserfahrung von Christian Lochner

  • Bis heute 13 Jahre und 6 Monate, seit Feb. 2012

    Senior Director, International Client Support

    Blackboard

    In addition to my previous responsibilities as Director, I am now also assisting Sales, Marketing, and Consulting Services achieve their goals through a variety of activities outside of Client Support.

  • 2 Jahre und 2 Monate, Jan. 2010 - Feb. 2012

    Director, International Client Support

    Blackboard

    Leading Blackboard Client Supports International strategy and operational activities. I oversee all non US staff located around the world providing Support for Blackboard solutions. As the primary person responsible for all International related support activities, I manage budget, operational effectiveness, key performance indicators, client needs and am the overall Client Support relationship manager with the international staff and clients.

  • 6 Jahre und 8 Monate, Mai 2003 - Dez. 2009

    Manager, Client Support - International

    Blackboard

    Responsible for recruitment, management, training and further career development of talented individuals to create a strong technical team that can operate independently on local projects in EMEA, as well as interactively on global projects with key departments based out of our Washington, DC, Sydne

  • 1 Jahr und 2 Monate, März 2002 - Apr. 2003

    Application Engineer

    Business Review

    Business Review developed a specialization in the development and implementation of software solutions that tie together existing legacy systems and front-office applications. The provided solutions are supported by Engage; an in-house developed suite of software tools. Projects have been completed

  • 2 Jahre und 6 Monate, Sep. 1999 - Feb. 2002

    Web designer

    Cornelsen Verlag

  • 1 Jahr und 9 Monate, Jan. 1998 - Sep. 1999

    Database administrator

    E&E Information Consultants

Ausbildung von Christian Lochner

  • Bis heute

    Media Informatic

    Technische Fachhochschule Berlin

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Niederländisch

    -

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