Christophe UREN

Take-over of the new Eurostar Lounge contract Set-up and launch of the new on-board POS Management of 3 lounges (France, UK, Belgium) Coordination of all operational departments Industrial relations management Optimisation of the company performance Respect of the standards of the company

Multi-units management Coordination of operational department Hospital opening, contract transfers HACCP implementation and follow-up Cleaning implementation F&B management Human ressource management Preparation of the budgets Industrial relations follow-up

• Reorganisation of the hotel services further to a property transfer • Set-up of sales policies and hotel promotion, launch of group and seminar activities • Turn-over : + 180 K€ (2003 vs 2001) Responsibilities: • Team coordination, recruitment and staff training • Finance and Commercial follow-up

Achievements: • Set-up of the reservations department (2 assistants) • Booking system project management Responsibilities: • Hotel and Spa’s coordination, Event management and Guest relation follow-up • Finance and Commercial follow-up