Cynthia Peisani

* Welcoming guests in and out of the hotel *Checking in and out guests into and out of the hotel respectively *Receiving guest payments * Allocating rooms to guests *Making guest reservations *Responding to guest questions and queries *Receiving inbound and outbound calls *Responding to emails * Making sure there is smooth flow of communication among hotel departments such as housekeeping, kitchen and receptionist to ensure complete guest satisfaction

* Welcoming guests into and out of the hotel * Checking in and out guests into and out of the hotel respectively *Receiving guest payments in the form of cash and online methods * Receiving and responding to guest emails and inbound and outbound calls * Making reservations for accommodation, meals and events *Responding to guest questions and queries *Communicating with other departments such as housekeeping and food and beverage to ensure guest satisfaction