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Pap Sargsyan

Angestellt, Head of Service Service Desk, Quipu GmbH
Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

Communication skills
MS Office
Project Management
Team work
Business Contacts
Team Management
Management
Team leadership
IT Infrastructure
IT Strategy
Leadership skills
Information technology
Service Management
Customer Support
Customer Relationship Management
English Language
Support
problem solving skills
Information Technology (IT) Support
Device Driver
Globalisation
Innovation Management
Leadership
IT-Management
Digitalization
Microsoft Azure
Client/Server
Reporting
SLA
PowerPoint
Computer Science
KPI
IT Operations
Hardware
Cloud Computing
Customer Relations
Banking
Service quality
IT Infrastructure Library
Service Delivery Management
IT Service Management
Digital workplace
Team Leader
IT support
VPN
DHCP
Knowledge Base
DNS
Active Directory
Exchange
Computer Networks
Quality Management
Managed services
Server
Patch (Software)
IT Troubleshooting
Microsoft
Service Desk
Documentary
Budget
IT Application Management
Stakeholder Management
Financial Services
Windows
Jira
Corporate Governance
Business Informatics
Business Processes
Project Management Methodology
Project Planning
Customer satisfaction
Professional experience
IT Services
Process Optimization
Coordination
Infrastructure
Talent Management
Technology
Outsourcing
IT Security
IT-Consulting
IT Project Management
Application Support
Asset Management
Consulting
Customer care
Artificial intelligence
Azure Active Directory
Computer
Hard skills
Personal responsibility
System Integration
Head of Department
Technical Knowledge
ITIL Service Manager
Analytical skills
People development
Microsoft Products
Empathy
ability to work under pressure
Negotiation skills
Reliability
Windows 7
Hardware installation
Organizational skills
Flexibility
Responsible
Fast learner
Project Work
Windows XP
Strategic mindset
Engagement Management
PC Skills
ITIL service management
Loyalty
Microsoft Windows XP
Friendliness
willingness to travel
Soft Skills
hands-on mentality
People Management
Help desk
independent
Customer orientation
Recruitment
PC
Windows Power Shell
MS Teams
Change Management

Werdegang

Berufserfahrung von Pap Sargsyan

  • Bis heute 4 Jahre und 8 Monate, seit Dez. 2021

    Head of Service Service Desk

    Quipu GmbH

Sprachen

  • Deutsch

    B1-B2 (Gute Kenntnisse)

  • Ukrainian

    B1-B2 (Gute Kenntnisse)

  • Armenian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Russisch

    C1 (Fließend)

  • Englisch

    C1 (Fließend)

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