DANIELA LARA HINOJOSA

• Manage the front desk and acting as the primary point of contact for guests. • Proceed efficiently and accurately process check-in and check-out of guests and ensure a high level of customer service. • Assist in necessary day to day operations of the Front Office. • Promoting guest loyalty and local recognition. • Manage cash flow from different department.

• Teaching about how to coordinate a social event and the use of techniques to facilitate event coordination. • Explained differentiation on services, wine, food and trends for social events. • Demonstrate and build menu for different type of events. • Instructed the use of social media for reach the event goal.

• Two years’ experience coordinating social and business events. • Planned and supervised events for the Ecuadorian government. • Experience working within a budget • Managed teams of up to 50 people. • Resolved any deficiencies during the events by responding efficiently and quickly. • Scheduled meetings (one-to-one) with prospective customers to plan future events. • Maintained an updated track of activities in sales reports. • Negotiated with supplies on commercial terms.

• Updated social networks for future sales. • Marketed company’s products in social media. • Scheduled meetings (one-to-one) with prospective customers. • Planned small events for creating awareness of new products. • Created base data for the company.

• Completed monthly cost reports. • Supervised teamwork during the service. • Controlled food standards. • Coordinated weekly food purchase of food.

Digital marketing Customer Service Retail Merchandising Sales