Daniel Link

Since November 2021, I lead the data operations team for Link. Our 1,000+ data curators do Web research to feed the Link platform with deep information about the healthcare and pharmaceutical industries. My team manages data governance and quality assurance, hiring and training of data curators, as well as agile data operations and central data operations for Link data products, including Link for Therapeutic Areas and Link for Key Accounts.

From January 2021 until October 2021, I led the data operations team for Link for Key Accounts, including Leads, Analysts, and data curators. They search the Web for information about people and organizations, then turn it into meaningful profiles and other information products that help key account managers do a better job. I scaled the team from 10 to 100+ people within 9 months and worked closely with product management to innovate and ensure the operational feasibility of product concepts.

Led several departments in inbound and outbound in two fulfillment centers, including a launch site. Responsible for up to 9 area managers and 300+ people. Various functional and cross-functional projects, impacting the whole fulfillment center with about 2,000 people. Process expert owning projects with regional impact on the fulfillment network. Combining a systematic, data-driven, KPI-oriented approach with collaborative, development-oriented leadership.

Lehrstuhl für Wirtschaftinformatik und Logistik

Fabrikplanung Produktionsplanung und -steuerung Elektronischer Datenaustausch (EDI)

Fabrikplanung IT-Infrastruktur Mitarbeiterentwicklung

Entwicklung von Datenbanken und Web-Portalen IT-Administration