Dipl.-Ing. Daniel dos Santos Gonçalves

In charge of the centralized worldwide support in Germany 24h/5d organized in 2 teams (1st level and 2nd level) Improving processes and interaction between the 3 teams, Sales, Development and Repair 2nd Level manager of 10 support engineers Following escalation and prioritizing support cases Ensuring processes are being followed and coaching Involved in hiring, annual appraisals and pay raise processes Providing technical trainings on MOBOTIX products

Technical Support and Pre-Sales (Phone/ Email) Provide technical documentation Technical expertise on upcoming CCTV installation Providing technical trainings on MOBOTIX products Build up/Break down on shows, lead collection, presentations

Antenna qualification, Climate tests, mechanical test (regarding MIL-STD810F), EMC test (regarding MIL-STD461E) and English report Customer meetings in English EMC Improvement NVIS antenna Antenna measurements on VSWR, Power

Analysis and design of a test bench for a mixer and a phase shifter in the C band (3.7 GHz – 4.2 GHz) Overview of the S-parameters in single mode and differential mode Method to obtain differential S-parameters using calculations Single S-parameters measurements from a VNA Measurements done with couplers in order to confirm the method Micro-strip design of Baluns with ADS software

Design of a test bench to improve a developing photo film machine C programming used to monitor step motors via the serial port of a computer in order to move the photo lenses PCB test board design