
Dannie Bader
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Dannie Bader
- Bis heute 3 Jahre und 3 Monate, seit März 2022
Head of Customer Success Management
adesso as a service GmbH
- 7 Monate, Aug. 2021 - Feb. 2022KPMG AG Wirtschaftsprüfungsgesellschaft
Manager, CIO Advisory & Sourcing
CIO Advisory with a focus on IT-Sourcing and Cloud Consulting. Conceptual IT consulting considering complex legal, regulatory, tax & organizational factors as well as business management factors. • Redesign, optimization and development of new digital IT strategies • Business case development to evaluate IT initiatives • Development of digital- and IT transformation plans • Evaluation and selection of architectures and applications • Optimization of IT value propositions as a sourcing and cloud consultant
• Service Delivery of managed Workplace and Server/Network service contracts for 2 global chemical accounts in 19 countries across EMEA, APAC and North America and 1 ICT account in Belgium. • Full IT Outsourcing incl. IMAC + Break & Fix Services, Field Services, Local Onsite Support, Service Desk, 2nd & 3rd Line technical support, Datacenter services, Application hosting, Exchange & Sharepoint, Managed Storage, Software Distribution, Patch Management etc. • Business Relationship Management up to CIO Level
Inhouse Consultant: Continuos Factory Improvement (CFI) @ Computacenter. The CFI Team was dismissed due to Business Unit reorganization.
- 1 Jahr und 6 Monate, Jan. 2011 - Juni 2012
IBM Global Account Manager SSO Germany
IBM Solution & Services (SZ) Co. Ltd.
Management of the IT-Services provision for the IBM Global Account Germany - Server Systems Operations (SSO) competency covering direct support from within Germany as well as remote support from strategic Delivery centres located in China, Hungary, India and Poland. • Account Focal Point • Account Profile Mgmt • Account Satisfaction Mgmt • Services Delivery Quality Assurance • Incident Management • Compliance & Business Controls • Delivery Center Transition & Transformation
- 3 Jahre und 3 Monate, Okt. 2007 - Dez. 2010
Business Operations Leader + Advisory Project Manager
IBM Solution & Services (SZ) Co. Ltd.
Business Operation Management at IBM Integrated Delivery Center (IDC) China located in Shenzhen. (Remote Infrastructure Support Outsourcing Center + End User Help Desk). Transition Project Management from IBM EMEA towards the IDC Shenzhen.
Diploma Thesis, Case study about possible business benefits due to introdcution of Earned Value Analysis to SerCon Projects.
Project closings and Project Office assistance. Execution of Analysis and Project Controlling.
Technical Assistance to IBM Forum and organizational management of customer events. Event management and public relations business.
Development of a dynamic Web Application using IBM DB2, IBM Websphere Server and Rational Application Developer
Plan, Develop & Conduct CRM Siebel Education
Ausbildung von Dannie Bader
- 3 Jahre und 1 Monat, Okt. 2004 - Okt. 2007
Wirtschaftsinformatik (Business Information Technology)
Duale Hochschule Baden-Württemberg Mannheim
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Gut
Spanisch
Grundlagen
Chinesisch
Grundlagen
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