Danny Trienes

Generate Business and Manage account related to industrial and embedded applications, distribution and retail market.

• Optimizing existing processes and procedures. • Improve the collaboration between Customer Service and Sales. • Implement a sales oriented way of working within the Customer Service team.

• Increase sales and customer satisfaction for large European accounts. • Coaching, training and supervising a diverse international team of (Key-)Account Managers • Supervise Supply Chain programs in EMEA.

• Develop existing accounts and approach new accounts with the intention to generate more sales. • Review yearly forecasts for key accounts and (re)negotiate conditions with suppliers. • Create and maintain Supply Chain programs in the Benelux. Working closely with the Supply Chain Analyst to make sure the customer’s demands are secured.

• Support and train a team of 18 Customer Service Employees. • Implement new methods in order to improve customer satisfaction. • Forecast workload and create the planning accordingly.

Graduated in the following classes: - European Institutions and Policy - Comparative Social Research - Comparative Social Policy - European Social Professions in Context - Leadership and Management of social organizations in Europe - Education and supervision of social professionals in Europe

Graduated as a Social Worker specialised in Cultural Work