David Demeter

Angestellt, IT Application Manager, Deutsche Telekom IT & Telecommunications Hungary Ltd.
Budapest, Hungary

Fähigkeiten und Kenntnisse

IT Service Management
Project management
Application Management
IT Transition
People Management
Service Delivery Management
ITIL
Customer Service
SLA Management
KPI-Definition
KPI-Entwicklung
Reporting
ServiceNow
HP Business Service Management
Leadership
Six Sigma
HTML5
Team Management
SQL
Big Data

Werdegang

Berufserfahrung von David Demeter

  • Current 6 years and 1 month, since May 2020

    Product Owner

    Deutsche Telekom IT & Telecommunications Hungary Ltd.

    Working as Product Owner in a SAFE agile environment in a matrix organization. Responsible for identifying and assigning priorities to user demands. Coordinating development team.

  • Current 8 years, since Jun 2018

    IT Application Manager

    Deutsche Telekom IT & Telecommunications Hungary Ltd.

    Leading 4 applications through their life-cycles, being responsible for testing, application operations and support of the applications. Budget forecast and planning, customer point of contact, project management, resource allocation, vendor management. Technologies: Atlassian (Confluence); CoreMedia (Ver. 8 and 10); LeanIX

  • 9 months, Sep 2017 - May 2018

    Customer Service

    easybooking - zadego GmbH

  • 8 months, Jan 2017 - Aug 2017

    Service Delivery and Project Manager

    Freelancer

  • 3 months, Nov 2016 - Jan 2017

    Service Delivery Manager

    T-Systems
  • 9 months, Mar 2016 - Nov 2016

    Transition Manager

    Cognizant Technology Solutions GmbH
  • 2 years and 5 months, Oct 2013 - Feb 2016

    Senior Team Leader

    Cognizant Technology Solutions GmbH
  • 2 years and 1 month, Sep 2011 - Sep 2013

    Team Leader

    IT Services Hungary Ltd.
  • 1 year and 8 months, Jan 2010 - Aug 2011

    Service Desk Agent

    IT Services Hungary Ltd.

Ausbildung von David Demeter

  • 3 years and 6 months, Sep 2007 - Feb 2011

    German studies and Intercultural Linguistics

    University of Debrecen

    Special focus on IT in German

  • Bachelor of Business Administration (BBA) & Management

    Budapest Business School

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • Hungarian

    C2 (Verhandlungssicher / Muttersprachlich)

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