Dipl.-Ing. David Gerber

Inhaber, System Architect and Process Consulting, NewCape Consulting

Vienna, Austria

Skills

Solution Architect
Project Management
Consulting
Process Analysis
Contact Center
Genesys
Information technology
Project
IT Integration Projects
Electrical Engineering
intercultural competence
Multiculti
curious about new things in life
open
value oriented
counseling
Lebensberatung
Psychology

Timeline

Professional experience for David Gerber

  • Current 5 years and 4 months, since Jul 2018

    Senior Consultant

    Tieto Austria GmbH

    Consulting / Design /Architect / (technical) Project-management for contact-center projects Tasks in all fields: Installating and Configuration, Testing, Operations Topics: Routing, Reporting, (CC)Pulse, Custom Apps, SIP, GVP, WFM, Email, Multisite, Cisco

  • Current 9 years and 4 months, since Jul 2014

    Solutions Architect

    deliberate GmbH

    Consulting / Design /System Architect / (technical) Project-management for contact-center projects Tasks in all fields: Installating and Configuration, Testing, Operations Topics: Routing, Reporting, (CC)Pulse, Custom Apps, SIP, GVP, WFM, Email, Multisite, Cisco

  • Current 14 years and 5 months, since Jun 2009

    System Architect and Process Consulting

    NewCape Consulting

    Services in the areas of: - IT Consulting, whether as an IT architect, analyst or project manager. In particular in the contact-center area, with product knowledge such as Genesys. More generally with a focus on integration projects - Process Management. Supporting customers to analyse their business process and work out proposals for improvement. In a second step accompanying them in the implementation.

  • 5 years and 6 months, Feb 2013 - Jul 2018

    senior consultant

    eMTeM GmbH

    Consulting for call-center projects Tasks in all fields: Installating and Configuration, Routing, Reporting, Custom Apps, Testing, Designing, VoIP, SIP - Genesys multisite and multimedia projects - Interactive Intelligence call-centers

  • 7 years and 8 months, Jul 2009 - Feb 2017

    Project Manager

    BERNARD Ingenieure ZT GmbH

    Freelance project coordination for an engineering bureau doing the electricity and signaling infrastructure for railroads in France and Algeria. Integration of the internal and external deliveries: regulations, customer requirements, infrastructure, interfaces with contractors in a french/german/austrian/algerian team

  • 7 months, Jul 2016 - Jan 2017

    Senior Systems Engineer

    Atos IT Solutions and Services GmbH Austria
  • 2008 - 2008

    Prepartion of business launch

    Sabbatical

    Getting some distance and time off. Then preparing the launch of the company, defining the vision and the goals for it.

  • 2004 - 2007

    Manager, System Integration

    Siemens iSEC - Austria

    Manager for a team of 10 technicians and consultants for Genesys contact-center projects Tasks in the areas of pre-sales, IT architect, design and project management

  • 2002 - 2004

    Project Manager / Architect for Genesys Call-Centers

    Siemens PSE - Austria

  • 1999 - 2002

    System Integrator for Genesys Call-Centers

    Siemens PSE - Austria

  • 1998 - 1998

    Electrical Engineer

    IPTN (Indonesia)

Educational background for David Gerber

  • 2009 - 2023

    Lebens und Sozialberatung

    CLS Austria

  • 10 months, Sep 1998 - Jun 1999

    Electrical Engineering

    Technical University of Karlsruhe- Germany

    Telecommunications, Control Systems

  • 5 years and 1 month, Sep 1994 - Sep 1999

    Electrical Engineering

    INSA de Lyon - France

Languages

  • German

    Fluent

  • English

    Fluent

  • Spanish

    Intermediate

  • French

    First language

Wants

New Contacts
Business Opportunites
International Projects
Live my faith in Jesus AND be a good entrepreneur
Interesting discussions about society and business trends

Interests

Understand how things work and come to the point
Travelling
Languages
Fotography
Skiing and Tennis
Good food and wine
dancing
camping
beautiful landscapes
make things come forward
help people develop

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