Dr. Davide Roselli

- Design custom or standard solutions for our customers - Coordinate internal resources and vendors to ensure the best execution of all IT related projects - Involve and collaborate with all relevant business departments in order to ensure the achievement of project goals with the utmost efficiency and efficiency possible - Write and validate recommended operating procedures for project submission and management - Measure project performance by defining KPIs

- Billing Quality Team Leader (5 unit) - Assistance to Release & Quality Planning group with the aim of easing/automatize the actual workflow - Re-organize actual workflow - Supervisor/PM for the development of a new web-based tool that is going to take over present excel-based planning tool - Team (up to 4 person) Leader and Activity Coordinator for SOX related activities (Nov 2015 - Mar 2016)

ICT Operation, Service Quality Responsible. Focal point for escalations, troubleshooting management, solution provider and coordi- nator. Occasionally involved in development of Perl script, php pages and Excel/cross-Oce-application Macro solutions. Software: BMC ARSystem Server, Oracle, MySQL, Perl, Excel, Windows and Unix shell scripting Working language:Italian, English

Incident Management Change Management Asset Management CRM CMDB

La parte sperimentale è stata portata avanti al ForchungsZentrum in Juelich, Germania. Experimental part, carried out at the ForschungsZentrum Juelich, Germany