Deepan Ilangkamban Ramesh

Managed a 20+ people team, including Deputy Supervisors, Inventory Controllers, Inventory Associates, and Operation Associates. Taking care of the warehouse operations while assisting with tasks as necessary. Assist the warehouse manager and make sure that processes are implemented correctly. Responsible for strategic demand planning & inventory accuracy of the warehouse. Ensure optimal product quality and high customer satisfaction. Manage riders to make sure they feel comfortable throughout their shift.

Devised, deployed, and monitored processes to boost long–term business success and increase the profit levels to 15 percent. Directed day–to–day operations focused on the attainment of key business metrics, continuous improvement (LSS) initiatives, and 8- member management team with related direct reports. Executed local marketing strategies aligned to the overall strategy and marketing plans, creating tactical initiatives to meet operational, budgetary, and productivity goals.

Thesis Title: ''A Study on Comparing Leagilty of Amazon and Ebay's Last Mile Supply Chain to Analyse the Service Quality Gap'': Using SERVQUAL Model.

Thesis Title: ''The Effect of Consumer Switching Cost in Mobile Telecommunication''