Nadia Gashout

Looking for new challenging job

Angestellt, Operations Team Leader (Trust & Safety Supervisor), Teleperformance – TP Digital Services Berlin GmbH (formerly Majorel), Berlin
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Quality Management System ISO 9001:2000
Nursing Leadership
Strategic Planning and Leadership
Protocol and Diplomatic Relations.
Medical Management
Occupational Health
Environmental Management / Managing for Sustainabi
Negotiation
Persuasion and Communication
Staff Recruitment / Training
Ability to Motivate Staff to Set Targets
Efficiency Improvement of Operational Processes
Nachtdienst
Theologie
SAP
Coaching
Quality Management
Conflict Management
English Language
Team leadership
People Management
MS Office
International experience
Medical documentation
Clinical Trials
attention to detail
Team Development
Leadership skills
Sustainability
Decision Making
Business Process Management
Audit
Compliance
German
Support
Human Resources

Werdegang

Berufserfahrung von Nadia Gashout

  • Bis heute 10 Jahre und 2 Monate, seit Sep. 2016

    Operations Team Leader (Trust & Safety Supervisor)

    Teleperformance – TP Digital Services Berlin GmbH (formerly Majorel), Berlin

    Supervise cross-functional operational teams of up to 20 staff, upholding 98.5% quality compliance and executing structured coaching, conflict resolution, and quality management protocols.

  • 11 Monate, Okt. 2015 - Aug. 2016

    Country Study Manager

    emovis Home care visit GmbH

    Managed end-to-end clinical trial execution and protocol adherence from setup through study close-out, achieving 100% compliance during external GCP/ICH audits. Recruited, onboarded, and trained home care trial nurses; executed Site Initiation Visits on schedule and within budget. Ensured clinical documentation accuracy, mitigating operational risks and reducing audit findings to zero. Primary liaison between CROs, trial vendors, Key Opinion Leaders, and investigational study sites.

  • 2 Jahre und 9 Monate, Jan. 2012 - Sep. 2014

    Minister of Health’s Secretary

    Libyan Ministry of Health

    Facilitated strategic executive decision-making and international delegation coordination across national healthcare projects.

  • 10 Jahre und 1 Monat, Juni 1994 - Juni 2004

    Head of nurses

    Poly clinic No, 5

Ausbildung von Nadia Gashout

  • 2 Jahre und 8 Monate, Sep. 2007 - Apr. 2010

    Management & Leadership

    Chartered Management Institute

    Quality Management System

Sprachen

  • Englisch

    C1 (Fließend)

  • Arabisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    B1-B2 (Gute Kenntnisse)

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