Delphine Gemmet

Deliver exceptional customer service by providing expert advices on sport products, ensuring each customer leaves the store satisfied. Monitor sales trends to identify peak seasons for specific products, optimizing inventory. Train new employees on effective customer engagement techniques. Collaborate with team members to ensure efficient daily operations and a cohesive work environment. Participate in store renovations and seasonal changes, contributing to the store's visual merchandising.

Organized and managed comprehensive travel arrangements for FIM staff, officials, and guests attending international events, including the prestigious FIM Awards in Monaco. Maintained meticulous records of travel itineraries and expenses, contributing to budget management and cost optimization.

Assisted in managing corporate travel arrangements for CERN staff, including flight, hotel, and car bookings. Utilized Amadeus GDS to create and manage travel itineraries and reservations. Provided support in handling travel-related inquiries and resolving issues promptly. Collaborated with the team to ensure efficient and cost-effective travel planning. Gained foundational experience in the business travel industry, contributing to the development of travel policies and procedures.