Dennis Kawuma

Manage installations, maintenance, and upgrades of Desktop / Laptop software and hardware. Onboarding of new users (as directed by client) and configuring their workstations for various application needs. Provide A/V support over various platforms. Mobile device configuration and deployment. Installing and decommissioning hardware as needed by various clients.

Supported specific IT queries and programs, ensuring efficient resolution of technical issues. Procured and repaired laptops and digital devices for employees and refugees, enhancing accessibility to technology. Strengthened volunteer teams through targeted training sessions, fostering collaboration and skill development. Distributed donated laptops to refugees in accordance with program requirements, ensuring equitable access to resources. Employed strong interpersonal skills to effectively communicate and

- Ensure proper Operation of the computer Network - Enter & Backing up Electronic patients data into eData system. - Managing Windows server 2008 as well as mail exchange server. - Manage regular systems start-up and shut down procedures. - Install new software and software patches and upgrade specified and standard operating procedures. - Provide client support and technical issues resolution via Email, Phone calls and other electronic medium. - Establish and maintain user accounts. - Help/ user Support.

Managed computer networks and related environments, ensuring optimal hardware and software performance. Diagnosed and resolved hardware, software, and network issues, replacing defective components as necessary. Configured and monitored email applications and antivirus software to maintain system security. Conducted employee training on effective computer system usage to enhance operational efficiency. Performed regular maintenance procedures and documented network functions and repairs. Manage Servers And

- IT Support to the Relyant Company. - Supervise distribution of fuel to facilities to using units and Air ports - Receives and counts items in a warehouse inventory and records the data either manually or on a compute. - Compare the quantities of items physically present in the warehouse to the inventory records of a warehouse. - Marks the stock using a variety of means, including radio frequency identification tags, paper tags, labeling equipment or stencils, for shipping.

Supervised fuel distribution across facilities, consumption units, and airports. Managed inventory counting through manual and computerized systems. Conducted inventory reconciliation with records to ensure accuracy. Labeled materials with RFID tags and shipping labels for efficient dispatch. Efficiently picked and sorted spare parts for shipping, enhancing operational workflow.

Operated baggage scanning systems at West Wing Terminal, ensuring compliance with security protocols. Escorted and monitored locals during their entry into the USA, maintaining safety and order. Oversaw incident reporting using surveillance cameras and radio systems, enhancing security responsiveness. Provided technical support for computer systems and networks, resolving hardware and software issues. Collaborated with teams to develop and implement security procedures, improving overall operational efficie

Maintained comprehensive patient records using logbooks and computer systems. Tracked materials removed from files, ensuring timely return and compliance. Scanned incoming materials for accurate classification and filing. Eliminated outdated materials per record retention guidelines. Designed and optimized filing processes and related forms to enhance efficiency. Provided training to new staff on record-keeping and data entry protocols. Collaborated with team members to improve operational workflows and dat

• Keep Patient records of materials filed or removed, using logbooks or computers. • Add new material to file records or create new records as necessary. • Perform general office duties such as typing, operating office machines, and sorting mail. • Track materials removed from files to ensure that borrowed files are returned using Clinic Master Software. • Gather materials to be filed from departments or employees. • Sort or classify information according to guidelines, such as content, purpose, user criter

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The Advanced Systems Administration course at TECHPRO EU GmbH provides practical and hands-on training in modern enterprise IT infrastructure and systems administration. The program prepares participants to deploy, manage, secure, and troubleshoot Windows and Linux server environments in business a