Diana Aguirre Rosales

Basic

Angestellt, Team Lead of Process Management @ European Commission, Halian

Luxembourg, Luxembourg

Skills

Telecommunications
Project Management
Service Management.
MS Project
Team leadership
International Business
Business process management
Business strategy
Digital strategy
IT-Services

Timeline

Professional experience for Diana Aguirre Rosales

  • Current 9 months, since Feb 2021

    Team Lead of Process Management @ European Commission

    Halian

  • Current 4 years and 1 month, since Oct 2017

    Director - Business Development & delivery

    Emerio Singapore

  • Current 6 years, since Nov 2015

    Head of Service Management

    Zurich Insurance Company Ltd

  • 10 months, Mar 2020 - Dec 2020

    Global Service Delivery Manager

    Louis Vuitton Malletier

  • 1 year and 2 months, Sep 2014 - Oct 2015

    Service Delivery Manager - HCL Technologies

    HCL Technologies - Luxemburg

  • 7 months, Mar 2014 - Sep 2014

    Senior Service Manager

    HCL Technologies

    Senior Manager in Service Delivery 90 people in project to deliver IT services.

  • 1 year and 11 months, Mar 2012 - Jan 2014

    Customer Service Manager

    NTT Europe

  • 3 months, Feb 2012 - Apr 2012

    Lecturer on Trade Negotiation

    ESC Bretagne Brest

  • 2011 - 2012

    Entrepreneur

    Entrepreneur

  • 1 year and 4 months, Jun 2009 - Sep 2010

    Service Manager

    Atlas Internet Solutions

    • Definition of strategy to deliver the IT service according to ITIL methodology. • Managing of local teams. • Reporting the evolution of the service. • Evaluating results of service according to the SLA agreed. • Definition of best practices to improve de service. • Creation of budgets related to the service. • Creation of new personalized plan to improve the IT platform of each customer. Partner: NTT Communications

  • 1 year, Jun 2008 - May 2009

    TESTER

    SOPRA PROFIT

    Sopra Group Spain SUPPORT & QUALITY TESTING ENGINEER / PROJECT MANAGER Gas Natural Company SAP IS-U: Support and testing of SAP IS-U applications, main operational process: accounting, prices, etc. SAP PM: Support and testing of SAP PM applications, related to operational process. Managing and reporting the service results weekly, and planning and controlling monthly interventions. May ‘08 – June ‘09 Generalitat of Catalonia – Project Manager Managing software/hardware and telecommunications projects

  • 2 years, May 2006 - Apr 2008

    IT Engineer

    Interfacom

    Interfacom S.A. PRODUCT LAUNCH ENGINEER Developing and managing the launch of new software and hardware products. Planning the project, coordinating providers, stakeholders, and human resources (multicultural team)s. Participating in cross functional teams to optimize productivity. Conduct the support process. Prepare product’s documentation. Technologies involved: Oracle, Java, servers, windows 2003 server, exchange, VPN, CISCO router. Communication GRPS, GSM, radio.

Educational background for Diana Aguirre Rosales

  • 1 year and 10 months, Oct 2014 - Jul 2016

    MBA

    Hult International Business School

  • 10 months, Sep 2010 - Jun 2011

    International Business Management

    Ecole Supérieure de Commerce - Bretagne - France

  • 10 months, Sep 2006 - Jun 2007

    Project Management

    BES La Salle

  • 1 year and 10 months, Sep 2004 - Jun 2006

    Telematics

    Polytechnic University of Catalonia

  • 10 months, Sep 2003 - Jun 2004

    Software Engineering

    Polytechnic University of Catalonia

  • 5 years and 4 months, Apr 1991 - Jul 1996

    INGENIERIA

    UNIVERSIDAD PRIVADA ANTENOR ORREGO

Languages

  • Spanish

    First language

  • English

    Fluent

  • French

    Fluent

  • German

    Basic

Wants

Network contacts
professional improving
work abroad.

Interests

High Technology
Business
Export/Import Activities
Finance

Group memberships

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