Diana Hoare

Support for the Go-To-Market-Teams Europe-wide including keying of hedging product expiries into GlobalPay+ and updating Fenics, sending deal and expiry communications to customers, general administrative support Controlling Function including developing measurements, collecting and analysing data, converting data into customer-friendly format, distributing data to stake holders

Lead point of contact for all European customers (excluding UK), order and conflict management, liaising with cross-functional internal teams, building strong trust-based relationships with customers Process developing and mapping

Auditing / Quality Assurance for all transactions within the PeopleSoft Team (EAME Service Centre) Advanced technical support for PeopleSoft Application, reporting and data analysis, process documentation (standard work) & improvement

Direct data entry into Peoplesoft Application (Oracle) of personal & job data and raising of PCFs (electronic Personnel Change Forms) Basic technical support for systems like PeopleSoft, Taleo & IQN, Customer Relationship Manager for a selection of facilities, support as Subject Matter Expert for the implementation of new facilities into PeopleSoft

Issuing permits to various organisations and individuals to use public spaces for commercial uses Managing larger projects as representative for the department i.e. Ironman Competition, Frankfurt Christmas Market, Football World Cup 2006 in Germany, building of the Commerzbank Tower, etc.

Training in general administration, book keeping, human resources, social services and legal applications Finished apprenticeship as best of clas