Murilo Freitas

• Develop multi-year strategic plan for SICOOB Central Crediminas credit union system affiliates; • Support credit union operation area expansion analysis; • Support monthly performance report creation; • Present monthly performance report to credit union board members.

• Manage Shared Services Centre process mapping and review (finance, accounting, human resources, procurement, telecommunications, car fleet management, travel management, and facilities management); • Support KPI creation and goal setting; • Develop strategic project financial analysis; • Develop annual strategic plan and support business plan review; • Shared Services Centre intercompany invoicing process management.

- Leading factory processes redesign, standardisation and improvement projects - Process mapping, Ishikawa, and project management methodologies application

- BREXIT economic impacts simulation development. Developed benchmark micro-economic cases studies and stress test scenarios regarding BREXIT.

- Process redesign and improvement • National labour termination process redesign ending process backlog. • “Key delivery” process redesign reducing total process time in 10%.

- Designed a five-year strategic for a health insurance company in Brazil. Analysed churn and client acquisition strategies. - Designed a five-year strategic for a conglomerate in Brazil and devised an acquisition and divestment plan. Analysed current project pipeline and growth strategy per business. - Reduced 3% of LATAM airline aircraft fuel consumption by enhancing the existing Fuel Efficiency program and deploying new weight reduction initiatives.

- Achieved 2% expenses reduction in travel expenses for Itau Bank (Brazil) by setting a zero-based budget. Evaluated business growth, # of trips, destinations, # of hotel nights. - Assisted in the post-merger synergies and redundancies evaluation and capture by setting specific operating performance ratios per function. - Produced monthly result report and deviation analysis (analytical tools and presentations) in order to support tactical and strategic decision-making processes at board level.

- Improved 10% EBITDA for a car dealership chain by developing management tools suite to evaluate market growth. Analysed population growth rate, number of vehicles sold, and level of economic activity. - Analysed tax collection process for the State Treasury Secretary, comparing a basket of metrics to evaluate discrepancies among same size and industry type companies identifying potential withholding taxes. - Broke down CEO strategy goals until supervisor level.

Advanced Strategic Management Strategy Integrity Strategic Retail Management Corporate Recovery and Turnaround Mergers and Acquisitions