Diego Machado Rudolph

Follow incident management process including triage of incident |Support implementation & enhancement of projects |Support the development team implementing features with business know how |Create test cases and manually test the software |Work with German customers to understand their needs | Provide Level 2 support to our Germany based banks |Evaluate possible scenarios and recommend best business and IT solution | Actively manage client expectations by communicating regularly and providing feedback

• Functional and technical processes Optimization with implementation of regulatory requirements and regulatory reporting; (ESMA, BaFin, ECB) • Custodian function in controlling and reconciling all asset classes (securities, derivatives, alternative investments, others); • Compliance with EMIR, MIFIR/MIFID regulations; • Use of ABACUS360, GEOS (Global Entity Online System - SDS), IBM-COGNOS ANALITICS, TRAX; Skills: Abacus · IBM Cognos Analytics · GEOS

• Analysis of relevant tax / regulatory changes to ensure compliance with operational requirements and tax policy (FATCA / CRS); • Development and implementation of an operating system that enables efficient, holistic operational management as well as its accuracy and security; • Creation and evaluation of statistics and other reports; • Analysis and identification of operational risks in the compliance environment and AML; • Development and implementation of solutions to monitor and reduce risks;

• Processing of all types of European and US wide Exchange-traded Derivative products; • Reconciliation of clearing reports, creation of monthly reports; • Resolving discrepancies with Exchanges and Clearing Banks • Over-the-counter Margining and Exchange Margining; • Implementation of projects for new products and markets; • Working with international teams like Front Office, Risk, Accounting, Treasury and other stakeholders resolving complex issues over different Exchanges and commodities for derivatives

• Responsible for checking and elaborating of national and international bank guarantees in English, German and Portuguese • Providing clients with solutions in the range of guarantee modalities for Japanese / German customers • Work carried out jointly with the legal Teams of the branches located in Great Britain, India, Italy, France, Brazil and Singapore

• Trade Finance department establishment and management; • Responsible for LC, Bonds, Financing, Collections, MM, FX, payment orders SEPA/SWIFT on demand from branches in Ge, Fr, It, Sp, Pt; • Coordination compliance themes related to TF, AML, OFAC; • Supervision of mapping implementation of the new FlexCube system. (process recording, process standardization, data mirroring, review of all business processes step by step); • Managing “Go Live” of new system in five EU branches;

2007-2010 • Issuing, amendment, payment of letters of credit, bond guarantee; • Handling Import / Export Financing operations; • Issuing International payment orders via Swift following the international AML, OFAC and Operational Compliance Processes . 2000-2007 • 18 months ATM-Money Supply and Treasury, including maintenance of 14 ATMs • 5 years as customer support SMEs, including KYC, factoring, insurance and financing

Computer Equipment Store (MultiTec Informatica) -Sales and technical assistance in maintenance of computers and peripherals. Computer Training School (ByteCenter) -Enterprise that offered training in software and computer maintenance.