Diego Velazquez Leitz

•Leader for the introduction of a new revolutionary Financial Product in LATAM •Responsible for the Product Development Process: Conceptualization, Design (UX & UI), Dev, Testing, Implementation, Operation and Customer Satisfaction •Benchmark competitors, research and define product positioning •Identify, analyze and prioritize new products and features •Manage and control product KPI's •Optimize conversion based on data (web analytics, a/b-tests, usability-tests) •Agile development •Team management

•Development of new FinTech products: PFM tools, eWallet, prepaid cards •Integration of new payment methods •Implementation of automation tools for the increase of effectiveness in the lead cycle •Development of new strategies for the granting of micro loans for the unbanked sector (customers without credit history) •Improvement of the risk model (scoring) based on Big Data through strategic acquisitions and alliances with partners and suppliers

•Direct reporting to the Executive Direction nationwide. •Creation of reports and management of databases, gauges and indicators, staff ratings and bonus allocation, structure development and strategic planning. •Management of client accounts and relationships. •Development and participation in sales budgeting and planning processes. •Evaluation, preparation and summarization of data performance, financials findings, and forecasts for key strategic decisions.

•Project leader of over 15 project managers during the implementation of SIAM (Integrated Management System for Couriers). The project reduced the cards average delivery time by half and increased the overall cards delivery rate by 8%. •Project leader and coordinator in the implementation of Mobile Banking. This priority initiative for the group brought USD 5 million in benefits over the next five years and contributed to mitigate the carbon footprint through the elimination of physical tokens.

• Project leader during the implementation of OHC Argentina (Cards & Collections system) with costs exceeding USD 5.5 million and a profit of USD 7 million obtained. • Resolve conflicts between Local, Regional and Global teams. The Cards & Collections project involved more the 50 people working actively. • Effectively chairing and reporting of the Project Progress Weekly Meetings. • Control risks and ensure appropriate contingencies measures and staffing resources are provided for the projects on track.

•Evaluation of business plans of maximal EUR 25 million and processing of financing requests for projects from various sectors •Analysis / audit of Project: profitability, financial structure, environmental / social aspects •Balance sheet analysis in German, Spanish and English •Assistance in the creation of conditions letters and decision documents •Market research in various sectors - Benchmarking •Maintenance of more then 5,000 customer data in the bank internal SAP system

General Management, Finance, Marketing and Quantitative Methods, Derivatives

Regional Studies, Strategic Management, General Management, Finance , Marketing and Quantitative Methods, Business English