Dimitri V. Maracas

Angestellt, Part-time transitional retirement phase, Deutsche Telekom Services Europe GmbH

München, Germany

Skills

Hintergrund
Mehrsprachig
Mehrsprachigkeit
General Management
Customer service
Customer care
Customer Relationship Management
Customer
Customers

Timeline

Professional experience for Dimitri V. Maracas

  • Current 6 years and 8 months, since Apr 2017

    Part-time transitional retirement phase

    Deutsche Telekom Services Europe GmbH

  • Current 11 years and 7 months, since May 2012

    Vice President, Area Management Europe

    Deutsche Telekom AG (DTAG)

    Area Manager für DTAG-Globul/Bulgarien und DTAG-AMC/Albanien

  • 1 year and 11 months, Jun 2010 - Apr 2012

    VP Next Generation CRM (Customer Process Management and Communication Europe)

    Deutsche Telekom AG

    Customer Process Management Next Generation CRM Customer Communication International Program Management Segment Marketing

  • 2 years and 9 months, Oct 2007 - Jun 2010

    VP CRM International (Customer Care and Customer Service)

    T-Mobile International / Deutsche Telekom AG

    CRM Concepts, Customer Loyalty, CRM international program, Customer Lifetime Value, Customer Care, Customer Service

  • 2 years, Oct 2005 - Sep 2007

    Leiter

    Karstadt Warenhaus GmbH / Arcandor AG

    Credit Cards, Loyalty Programs, Internet Services, In-House Magazine, Data Mining, Customer Research, Banking, Customer Service, Training

  • 4 years and 5 months, May 2001 - Sep 2005

    Area Director Sales, DACH

    The Nielsen Company

    Market Research, FMCG Management, OTC Research, Analysis, Licences

  • 15 years and 8 months, Sep 1985 - Apr 2001

    VP, GM, Country Manager and Head

    American Express International

    General Management, Country Management, Sales and Operations, Customer Service and Customer Care, Strategic Sales

  • 1 year and 8 months, Jan 1984 - Aug 1985

    Sales Manager

    Marriott Hotels

    Large and Small Customer Management, Key Account Management, Relationship Management, Reception and Customer Service, Direct Sales

  • 5 years and 4 months, Sep 1978 - Dec 1983

    Sales Manager

    Egyptair

    Sales and Customer Care

Educational background for Dimitri V. Maracas

  • 2001 - 2002

    International Management

    Ashridge University Business School, UK

    Sales Strategy

  • 1981 - 1982

    International Management

    Century University

  • 1977 - 1981

    International Business Management

    American College of Greece

  • 1963 - 1977

    Sprachen

    Deutsche Schule Beirut / Deutsche Schule Athen

    Sprachen

Languages

  • German

    Fluent

  • English

    Fluent

  • Greek

    First language

  • Arabic

    Fluent

  • French

    Fluent

Interests

Rock Musik
Kino
Konzerte
Zigarren
Naher Osten
Antike
Geschichte des 20.Jahrhunderts

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