Dipanshu Wadhwa

Roles and responsibilities includes managing and coordinating trips for our international clients while they are traveling with Enchanting-Travels in India with the aim of bringing alive the magic of India through a well-organized and seamless trip.

Dynamic and result-oriented recruiter and have recruited for below technical skills: ERP: SAP, Oracle E-Business, Coda, MS Dynamics, PeopleSoft, JD Edwards CRM: Oracle Siebel, Salesforce, SAP CRM, MS Dynamics CRM, Pivotal CRM, Sage CRM ECM: Sharepoint, Documentum, Livelink, Filenet, Stellent, Autonomy, Alfresco BI: Business Objects, Hyperion, Cognos, SAS, ETL, EAI, EIM DWH (Data Ware Housing) – ETL (DataStage, Informatica, Ab Initio) OLAP (Business Object, Hyperion Essbase, Cognos & Microstat

• Understanding the customer problem, identifying the correct solutions within the defined timelines and reverting back to the customers with the possible solutions. • Interacting with the customer verbally (mostly) and in writing when required and documenting the whole process, Identifying the correct Equipment and Perform troubleshooting steps • Building important relationships with existing consumers, by providing complete consumer care solutions.