Dmitry Figol

is working from home. 🏡

Bis 2017, Customer Support Engineer, Cisco Systems, Inc.
Krąków, Poland

Fähigkeiten und Kenntnisse

CCIE
Cisco
Networks
Computer Networking
CCNA
Routing
OSPF
EIGRP
BGP
IPv6
IPSec
Switching
Troubleshooting
Network Engineering
Network Administration
Cisco IOS
TCP/IP
Python
Databases
MongoDB
Git
MPLS

Werdegang

Berufserfahrung von Dmitry Figol

  • 2 years and 2 months, Sep 2015 - Oct 2017

    Customer Support Engineer

    Cisco Systems, Inc.

    Cisco TAC engineer in Core Architecture and VPN teams Achieved: • Around 1000 customer issues solved • Helped several people to achieve their certifications • Being lab ambassador as well as technical escalation point for the team • Leading a program for onboarding of new TAC engineers Responsibilities: • Solving customers’ problems on daily basis • Troubleshooting VPN technologies • Investigating software related issues on Cisco platforms • Working closely with development teams in order to fix issues

  • 1 year and 3 months, Aug 2012 - Oct 2013

    Junior Developer

    Game Development

    Used Python to edit MMORPG datapacks according to requirements specification. Used Python, MongoDB and Redis for parsing, storing and analyzing logs. Created/edited logic of non-player characters using special AI language NASC. Learned some basics of MS SQL usage and administration.

Ausbildung von Dmitry Figol

  • 1 year and 6 months, Mar 2014 - Aug 2015

    Communication Systems and Networks

    TH Köln

  • 1 year and 11 months, Sep 2012 - Jul 2014

    Networking

    Cisco Networking Academy

    CCNA R&S, CCNA Security, CCNP TSHOOT

  • 3 years and 10 months, Sep 2009 - Jun 2013

    Telecommunications Engineering

    Odessa National Telecommunications Academy

Sprachen

  • English

    C1 (Fließend)

  • Russian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Ukrainian

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