Domagoj Mikac

- Serve as a trusted advisor to B2B clients and telecom operators seeking Operations Support Systems - OSS software solutions or undergoing OSS transformation. - I understand client’s requirements, and create technical propositions addressing clients particular needs, assuring quick and measurable results for the client and new revenue for the company. - Provide strategic advice and recommendations on OSS architecture, technologies, and best practices with focus on quick wins for the customer

- Led various teams responsible for developing, delivering, and integrating a software product specialized in network and service assurance made for telecom operators and large enterprises (www.umboss.com) - Defined detailed product roadmaps and development specifications based on customer requirements; - Attended technical meetings and workshops with potential clients; - Analyzed competitors, responded to RFPs/RFIs

- Led multiple teams responsible for delivery of b2b telco and IT services including: field technicians, project managers, network engineers, IT and data center engineers, NOC/SOC engineers and technical pre-sales engineers for telco and IT services, counting over 70 people in multiple regions; - Managed external partners supporting telco and IT operations; - Planned and tracked OPEX and CAPEX spendings across technical departments;

- Worked as a teaching assistant in courses related to telecommunication networks and information theory; - Participated in commercial projects with the industry; - Wrote and published scientific papers based on research conducted at the department; - Participant in a project with Ericsson Croatia as a researcher and developer of a UMTS network optimization tool; - Participant in a project with Ericsson Croatia as a researcher and developer of an SDH ring-based network design tool.