Elikem Affram
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Elikem Affram
- Current 6 years and 11 months, since Jul 2019Deutsche Glasfaser Unternehmensgruppe
IP/MPLS Network Specialist
Integration & operation of network infrastructure based on Cisco and Nokia routers & switches. Processing of incident tickets – change and problem management in 2nd & 3rd level support. Participation in on-call shifts. Support for FttH & FttB rollouts. Provisioning & activation of connections for project and carrier customers. Writing of Python Scripts (with Netmiko) for network automation tasks. Documentation of configurations and troubleshooting steps
- 4 years and 3 months, Jul 2012 - Sep 2016
Systems Support Engineer
Datasoft Technologies (Ghana)
• Responsible for network maintenance and support. • Hardware and software installation, • Data center support.
- 4 years, Jun 2008 - May 2012
Network Support Engineer
BroadBand Home Ltd
- Support and Monitoring Engineer: o Worked at the Network Operations Center (NOC) in a 24/7 support team. o Monitored ISP network and made sure devices were up & running, took measures to bring them up if they went down o Provided 1st and 2nd line technical support, troubleshooting network connectivity issues with customers and field engineers. - Installations & Field Support Engineer: o Carried out installation of network devices o Provided field (onsite) technical support o Trained new employees
Ausbildung von Elikem Affram
- 2 years and 6 months, Sep 2016 - Feb 2019
M. Sc. Information Engineering and Computer Science
Rhein-Waal University of Applied Sciences
- 3 years and 10 months, Aug 2004 - May 2008
B. Sc. Information Technology
University of Cape Coast
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
German
B1-B2 (Gute Kenntnisse)
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