Elisabeth Wu
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Elisabeth Wu
- Current 13 years and 3 months, since Mar 2013
Freelance translator
Bonjour Translation
- In charge of business development (prospection) - In charge of translation/proofreading in English, Spanish and Chinese to French
- 3 years and 5 months, Jun 2013 - Oct 2016
French Support/CRM Team Lead
Jimdo
Management of a team of 10 people. - Team management: go-to person for all support-related topics, in charge of staffing/onboarding/training, improving processes/communication, aligning support strategies with country and global management vision - CRM: implementing actions to improve customer experience (acquisition/retention), presales projects management - Customer service: driving the team towards customer happiness, solving payment issues and disputes
- 1 year and 6 months, Sep 2011 - Feb 2013
E-marketing & communications officer
Lafarge
- Webmaster of www.ductal-lafarge.com (English/French): writing, translating and managing contents, SEO - E-marketing: Ductal® E-newsletter, promotion on social media, emailings and ads, web communication plan - External and internal communication: projects with communication agencies, PR, photo campaigns, press and architectural visits, edition of Ductal® Solutions newsletter, media library - Community management on the corporate social network for top management populations
- 4 years and 7 months, Jun 2007 - Dec 2011
Casual switchboard operator (day & night)
Plaza Athénée - The Dorchester Hotel - Hilton Paris
Plaza Athénée: March 2008 to December 2011 The Dorchester: July to August 2008 Hilton Paris Hotel: June to September 2007 - Answering and transferring calls according to hotel standards - Providing general information to international and VIP guests - Managing the Business Center and the gifts shop - Various administrative tasks
- 4 months, Jun 2011 - Sep 2011
Marketing Intern
Hôtels & Préférence
- E-marketing: Updating the website (French/English) and the photo gallery, creating promotional content for SEO purposes, designing email campaigns in French and in English, regular use of SalesForce CRM - Sales & Marketing: creating sales brochures, prospecting news clients, translating and proofreading sales documents
- 1 year and 2 months, Jul 2009 - Aug 2010
Translator
SYOGOC
- Translating and proofreading Youth Olympic Games and Olympic Movement related materials (articles, guides, manuals, letters etc.) - Updating French version of Singapore 2010 official website - Managing small and large scale translation projects, including one project of more than 90,000 words - Interpreting in English and French for test events
- 2 months, Oct 2008 - Nov 2008
Liaison Officer
Badminton Super Series 2008
- Responsible for the smooth stay of ten badminton players from Poland and Hong Kong. - Management of transportation, accommodation, and other daily needs etc. - Languages: French, Chinese, English
Ausbildung von Elisabeth Wu
- 5 months, Feb 2009 - Jun 2009
Chinese
中央大學 National Central University (Taiwan)
Business Chinese
- 1 year and 10 months, Sep 2006 - Jun 2008
Chinese
Inalco (Langues'O)
Chinese
- 6 years and 1 month, Sep 2006 - Sep 2012
Cross-cultural Management
ISIT
International Marketing, Management, Communications, Intercultural Studies, Languages (English, Chinese, Spanish), HR
Sprachen
French
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Chinese
C1 (Fließend)
Spanish
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
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