Elisabetta Deidda

-Assisting the customers of the EMEA area through placing and amending orders, processing returns and repairs, providing stock and product information, answering queries etc… -Communicating with all the departments of the organisation and the partners in order to coordinate campaigns, orders, store openings, upgrades and closures of customers, processing RMAs, etc… -Processing incidents related to lost/damaged parcels -Training and reporting

-Economic and statistical research and analysis concerning the area of North Sardinia -Statistical surveys -Projects management -Preparing powerpoint presentations for conferences -Support to business promotion activities and projects -Translations -Updating price lists -Assisting in the administration of the fund dedicated to national and international fairs -Preparing applications for European calls of proposals

-Organise volunteers’ shifts and activities with the Duty Operations Manager -Coordinate volunteers’ breaks and absences -Promoting the European Pavilion and coordinate the visits (providing visitors with information, assistance during the queues, organise the visits of EU delegations and disabled people, etc…)

- Berth and mooring reservations - Itineraries planning - Customer relations management with high potential clients - Preparation of arrival and departure formalities - Providing customers with information regarding Marine Protected Areas and regulations for Jet-Ski -Multi-line, multi-lingual telephone -Customer database maintenance

-Selling and promoting Terravision tickets -Administrative and selling reports

-Vocational guidance -Giving information to Italian and foreign students about job and study opportunities -Writing news on the website -Press review -Managing the Facebook page and Twitter account "Sportello Student Jobs" -Organising conferences -Front-office

- Berth and mooring reservations - Itineraries planning - Customer relations management with high potential clients - Preparation of arrival and departure formalities - Providing customers with information regarding Marine Protected Areas and regulations for Jet-Ski -Multi-line, multi-lingual telephone -Customer database maintenance

-Vocational guidance -Giving information to Italian and foreign students about job and study opportunities -Writing news on the website -Press review -Managing the Facebook page "Sportello Student Jobs" -Front-office

-Front-office and back-office -Supporting the marketing and commercial department during events and exhibitions

-Measuring children's feet in order to find the right shoes -Dealing with customer complaints -Replenishing the stock room -Liaison with clients

-Managing customers orders -Replenishing the stock room -Dealing with customer complaints -Liaison with clients

-Welcoming tourists -Making sure all tourists were on the bus -Accompanying tourists from Forte Village (Pula) to Cagliari -Assisting tourists in the shops -Giving information about the city and Sardinia

-Economic Report Italy-Ireland 2007 -Translations from English to Italian -Writing articles for the web-site -Updating the website -Front-office

-Managing customers orders -Liaision with clients

Communication, Languages, Journalism

Communication, Linguistics, Marketing

Linguistics, Communication, Journalism, Languages