Elizabeth Omagbemi

- Verantwortung für Qualitäts- und Prozessmanagement im Bereich Betreutes Wohnen - Mitwirkung bei internen Audits und MDK-Prüfungen - Einführung qualitätssichernder Maßnahmen und Dokumentationsstandards - Steuerung des Pflegeprozesses und Personalentwicklung - Zusammenarbeit mit Ärzten, Kassen, MD und Aufsichtsbehörden - Beteiligung an Projekten im Bereich Datenschutz und betriebliches Gesundheitsmanagement - Verantwortung für die Umsetzung des Wohnkonzeptes - Mitarbeiterschulung - Kunden Zufriedenheit

- Help to maintain a chart for their patients in order to have accurate records of patients medical history, treatment plan and progress - Help to perform prescribed tests on their patients, like blood pressure checks, temperature, respiration, pulse and blood sugar. - Help to assess the cognitive skills and mental status of their patients Observe, understand, and manage peculiar old age health concerns like incontinence, insomnia, loss of strength and appetite, sexual issues as well as mobility challenges

Training Courses  - Problem Solving Skills -Decision Making Skills / Conflict Management -Business Communication Skills -ABC of Supervision -Leadership Skills -Time Management

- Deal directly with customers either by telephone, electronically or face to face - Respond promptly to customer inquiries - Handle and resolve customer complaints - Direct requests and unresolved issues to the designated resource - Keep records of customer interactions and transactions - Manage administration - Communicate and coordinate with internal departments - Follow up on customer interactions Accounts Managed - British American Tobacco - Leadway Assurance Limited - Reckitt Benkiser - Mobitel