Eman Fayed

1- Leading the deployment of Models into the local technology to enable commercial success. 2- Managing the support team to resolve issues affecting production systems as per the defined SLA. 3- Managing Advanced Analytics and Design of Business needs. 4- Working closely with Marketing, Sales, Customers Care, Investment and Strategic Teams.

1- Analysis and Developing TE-BI of Teradata CLDM. 2-Technical Lead of team to implement, deliver, operate, and support TE-BI Application. 3-Developing Customized Call Centers Invoices for Billing Purposes with IRB Billing System. 4--Working closely with the development and support teams to deliver change requests and to resolve issues during the entire project. 5-Analysis and Developing Ad-Hoc reports for business needs and Campaign management.

1- Analyzing business requirements. 2- Designing and developing Leased Line application Project. 3- Participating in Research and Development activities.

1- Instructing and training students and professionals for CIW Web Application Professional Certificate. 2- Supervising Web Sites Projects using ORACLE and SQL Server 2000 Data Base. 3- Developing Web Site Project of Egyptian Businessmen Association.

1- Providing administration and support for MS Windows. 2- Providing Support for Pre-Sales Team. 3- Providing Support for Customer Retention

Project Management

IBDL Certified

Oracle Developer 2000

Computer Science and Engineering