Emil Velikov

• Steigerung und Optimierung der Gesamtproduktion von durch Marketing generierten Möglichkeiten und des resultierenden Umsatzbeitrags • Optimierung der Gesamtauslastung aller Telemarketing-Teams in den Regionen durch das Management der Operationsmanager • Zieldefinition in der gesamten Region MENA u. N.Afrika • Aktive Suche nach Möglichkeiten, Prozesse zu optimieren und Effizienzsteigerungen zu erzielen, um den ROI zu erhöhen • Gewährleistung der reibungslosen Durchführung von Telemarketing-Operationen

Tectum Group is a Lead- and Partner Management company specialized in customer support for some of the biggest companies from the IT and telecommunication sector in Europe. As Project Manager I was responsible for the overall performance of the online marketing, telesales and telemarketing teams based in Bulgaria. The main goal was to make sure that the teams were generating leads / sales opportunities for SAP AG and Business Objects in EMEA and the region of East and South Africa, according to the agreemen

The company owns some of the biggest job-portals in Bulgaria like www.ITjobs.bg and www.jobspartner.bg , together with several other web-sites for on-line insurance and travel services. Shared Services Department supported all other units in the company in order to improve their efficiency and profitability and optimize operational costs.