Emmanuel Seigner
Angestellt, VP, Customer Services, viagogo.com
London, Vereinigtes Königreich
Werdegang
Berufserfahrung von Emmanuel Seigner
Bis heute 18 Jahre und 6 Monate, seit 2006
VP, Customer Services
viagogo.com
Joined viagogo during early start up phase ( pre-trading), building customer operations from scratch, managing operations through growth (ticket fulfillment, customer service, partnership ticketing operations, large event management).
4 Jahre und 3 Monate, Jan. 2002 - März 2006
General Manager, Customer Services
Amazon.co.uk
Responsible for Service Delivery, Costs and Quality for Amazon.co.uk and Amazon.fr. Driving processes improvement to increase customer satisfaction and organisational efficiency.
2 Jahre und 3 Monate, Okt. 1999 - Dez. 2001
Manager, Customer Services
Amazon.com
Start up and run Customer Services for Amazon.fr. In charge of operations and CS Support functions (Training, Quality management, help pages content and policies) .
Sprachen
Englisch
Fließend
Französisch
Muttersprache
Spanisch
Fließend