Enric Suner

In a global role delivering infrastructure, security, data connectivity and IIOT solutions to all company locations. - Transformed the department into a product team set-up with 3 Product Owners - Managed the development of software components in MS Azure using Agile methodologies and OKR - Contributed to Hproduce program(Digitalization of 150 Cements plants worldwide) by securing the plants and connecting the remote sites

Zurich, Switzerland & Freiburg, Germany • German language studies from beginner level to B1 in 5 months • Currently full-time student at Goethe institute, Freiburg Germany, aspiring B2 exam level (Sep - Nov. 2016) • Successfully completed training in IT service management and project management (ITIL Foundation, Scrum Master certification, Prince 2 Practitioner)

Head of PMO for a global Network transformation and transition - multimillion program to harmonize all network services within more than 100 countries worldwide • Deputy of Network program manager • Responsible for major PMO processes: o New process definition, project planning, change management, project reporting, raid management, mobilization of the team, control of financial business case

At a global IT infrastructure transformation program • Acted as project manager for remote server transformation program • Responsible for rationalization and refresh of 750 servers within 15 countries in Europe and America (including virtualization and remote backup) • Group project manager leading country project managers • Participated in RFP process and BAFO negotiations with vendors • Successfully achieved new contract sign-off with a new vendor

Promoted to IT Infrastructure Manager for ABB Spain & Portugal, managing the infrastructure outsourcing with the main vendor (multimillion euro contract) Led and managed 5 direct reports and outsourcing vendor of more than 30 people Ensured the delivery of infrastructure services to 2500 users within 25 locations (including 7 factories and 2 Data Centers)

Promoted to IS Service Manager for Spain and Portugal ensuring service delivery and quality according to SLA’s and KPI’s of outsourced infrastructure service contract incl. Network, Hosting, EUS, EUC and Helpdesk • Ensured the metrics of infrastructure services to 2500 users within 25 locations (including 7 factories and 2 Data Centers) • Communicated to End-users • Improved Help-Desk services

Managing the outsourcing of SAP Basis services provided by ABB Italy • Responsible for scheduling and executing SAP transport system • Installed, upgraded and maintained SAP systems • Designed interfaces between SAP and external systems • Optimized and analyzed performance issues