Erjon Gorani

Discovering the prospective client’s needs and their potential. Responsible for the administration of any applicable sales work and support to clients along their decision-making process. Manager for the Italian market.

Creation of the project Albanian Tourism Office in Milano in collaboration with Arci Milano, financed by Municipal of Milan and Fondazione Cariplo. In addition to specific translating and marketing tasks (online and social media mar-keting, etc.) and the strategic and financial planning, I was leading a team of 5 people and was responsible for the whole organization and promotion of the project “Albanian Tourism”. This included managing cooperations with service providers and associations.

My main goal was the achievement of financial goals (pricing and yield management) by managing availability, fares and business contacts to hotels and hostels and further on the evaluation of market trends and competitor activities. In 2010 we were able to increase the total revenue by +15% and reduced the time of booking operations by 30%.

Quick Fairs is the first low cost company to organize Fairs in Italian market. I was part of the start-up team and was involved in several roles as: outbound sales call and face to face, commercial support, after sales and event management.

Research project directed by Prof. Alessandro Capocchi from University of Milan Bicocca. As a team leader of the project my responsibilities were to interview the hotel's directors to get first-hand knowledge of all revenue management issues and other key areas, work together with the commercial department, collect and elaborate different data​: evaluate performance of distribution partners and contracted rates .

I was working on several missions, usually in transfer for 2-3 days in different Italian Cities: Roma - Venecia - Udine - Bolzano - Firenze - Padova - Ferrara ecc. The company were organizing events for famous hairdressers and others beauty products. I was independent and responsible to organize all the trip, to find the right locations where to promote the event and also to recruit models which were going to take part on these events.

Sales support to the sales force in the Italian territory and sales support to customers (travel agencies). Monitoring and commercial sales proposition for the Web Agency project (lastminute.com edreams.it).

Thesis degree: Revenue Management Systems in Economic Science - The Case Una Hotels Milan. Thesis topics: The thesis deals issues that affect the business administration in general with a focus on profitability.

Thesis degree on Berlin Tourism and the economic impact after the fall of the wall, other seminars at Freie Universitat. German language course.

A good knowledge of the economic-political and economic-business, principles and institutions of the legal system, mastery of mathematical and statistical tools, a good knowledge of informatics and computer systems, knowledge of research methods and methodology of economic