Fadhila Sellami

-Assisting customers with their daily banking transactions, such as deposits, withdrawals, and fund transfers. -Responding to customer inquiries regarding their accounts, banking products and services, fees, and policies. -Providing high-quality customer service by answering phone calls, emails, and in-person queries. -Helping customers resolve issues related to their accounts, such as unexpected fees, transaction errors, and security concerns…

.Assisting customers with cash deposits, withdrawals, and check cashing. .Processing various financial transactions accurately and efficiently. .Providing information to customers about their account balances, transaction history, and available banking services. .Promoting and cross-selling bank products and services, such as savings accounts and credit cards. .Handling routine inquiries and resolving customer concerns or issues. .Balancing cash drawers and maintaining accurate records of transactions.