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Faina Khomenko

Bis 2020, Technical (Customer) Service Senior manager, SIBUR
Moskau, Russische Föderation

Fähigkeiten und Kenntnisse

Customer Service
Microsoft Excel
Microsoft Word
MS PowerPoint
SAP ERP
SAP HR
Oracle Siebel CRM
BPM'online
Presentation skills
Business Development
People Management
Team leadership
Project management
Analytics
Training
Training on the job
Customer relationship management
Projects
Development
Kontrolle

Werdegang

Berufserfahrung von Faina Khomenko

  • 1 Jahr und 1 Monat, Feb. 2019 - Feb. 2020

    Technical (Customer) Service Senior manager

    SIBUR

  • 9 Monate, Mai 2018 - Jan. 2019

    Business process performance manager (BPMS)

    Coca-Cola Hellenic Bottling Company

    Control of Company strategy cascading, top-management meetings efficiency and key performance indicators development and cascading control for business plan fulfilment for Supply Chain Departments (Production, Logistics and Purchaising)

  • 2 Jahre und 9 Monate, Aug. 2015 - Apr. 2018

    Customer and partner relationship supervisor

    Coca-Cola Hellenic Bottling Company

    • Negotiation with key customers and suppliers • Delivery service level support (DIFOTAI target fulfilment) • Development and negotiation of the internal SLA between departments for improvement of processes efficiency and service level for customers • Claim management in logistics

  • 4 Monate, Mai 2015 - Aug. 2015

    Partner relationship specialist

    Coca-Cola Hellenic Bottling Company

    • Shipping schedule development, correction and control (for distributors) • Inventory supporting for partners according to their requests • Payment control • Timely reporting • Partners’ reports timeliness and accuracy control

  • 3 Jahre und 3 Monate, Dez. 2011 - Feb. 2015

    Supply chain and logistics department coordinator

    Coca-Cola Hellenic Bottling Company

    • Regulatory documentation management • Department work scheduling • Collection, processing, analysis and translation of content from Logistics managers for regular presentations for company top-management (on daily, monthly and yearly basis) • Preparing of presentations and business correspondence (in English) • Preparation of set of documents for bill payment for financial department • Personnel skills upgrade event preparation and execution

Ausbildung von Faina Khomenko

  • 2008 - 2010

    Political Science

    Higher School of Economics

    Communication Consulting

  • 2004 - 2008

    Political Science

    Higher School of Economics

    Political Analysis

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

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