Farhan Khan

Bis 2026, Program & Operations Lead, Codingal Technologies Pvt. Ltd.
Magdeburg, Deutschland

Fähigkeiten und Kenntnisse

Customer Experience Management
Kundenbindung
Kundenzufriedenheit
Master of Business Administration
Schlüsselkunden
Risiko
SaaS
Technischer Service
Agile Entwicklung
Clientmanagement
Kundenbeziehung
Zusatzverkauf
Vertrieb
Kommunikation
Betriebslehre
Programm Management
Kundenservice
Partnermanagement
Database Management
Unternehmensführung
Betriebswirtschaft
Forecast
Social Media
Customer-Relationship-Management
Präsenz
National Sales
Unternehmensplanung
Umsatz
Management
B2B
Stakeholdermanagement
Innovation
Markt
Personalvermittlung
Salesforce
Steigerung der Unternehmenstätigkeiten
Webinar
Beschwerdemanagement
Kunde
Project Management
MS Office
Consulting
Marketing
International Project Management
Client Management
Stakeholder Management
Microsoft Excel
Jira
Confluence
Administration
Technology
IT Project Management
Platform
E-Commerce
Start-up
English Language
German
Program Management
Zielstrebigkeit
Team work
Communication skills
Leadership
International experience
problem solving skills
Business Management
independent
Process Improvement
Performance Reporting
Customer Relationship Management
Training and development
E-Commerce Consulting
Business Development
Key Account Management
Contract Negotiation
Strategic planning
Budget Management
Operations Manager
Moderation
Product launch
Management Reporting
Automotive Business
Deadline monitoring
Sales controlling
Translation
Artificial intelligence
Dashboards

Werdegang

Berufserfahrung von Farhan Khan

  • 1 Jahr und 11 Monate, Juni 2024 - Apr. 2026

    Program & Operations Lead

    Codingal Technologies Pvt. Ltd.

  • 1 Jahr, Juni 2023 - Mai 2024

    Business Manager - New Program Launch

    Indian Institute of Hardware Technology (IIHT)

    Full Cycle launch of a new SaaS program from zero, owning lead-generation, accountexecution, and deal-closure workstreams across the B2B funnel and achieving 32% growth within 90 days. •Designed and scaled a nationwide seminar program on AI/future-skills topics, managing delivery and across 18 institutions, reaching 5,500+ students. •Operationalized analytics and paid-channel reporting (Google Analytics, Meta Ads, Google Ads) to support data-driven decision-making, driving a 200% increase in web traffic.

  • 3 Jahre und 2 Monate, Apr. 2020 - Mai 2023

    Associate Program Manager

    Vedantu Innovations Pvt. Ltd.

    •Manage 32 Team Leaders across 9 branches during scale-up from 450 to 6,500 employees, achieving 120% of sales targets during the unicorn-growth phase. •Owned hiring, onboarding & training programs, 1,200+ freelancers and 400+ new hires, achieved 86% on-time On Job Training completion and contributed to 38% higher productivity & deal closures. •Led the rollout of 16 national centers, contributing to $1M+ Q1 revenue and $850K annual program revenue.

  • 1 Jahr und 10 Monate, Juni 2018 - März 2020

    Key Accounts | Program & Business Operations

    Vedantu Innovations Pvt. Ltd.

    •Supported the international sales process, contributing to ₹6L revenue/agent, sub-10% marketing CAC, and strong process adherence. •Supported D2C sales initiatives that improved D2C conversion from 2.5% to 17%, contributing to ₹25 Cr additional revenue. •Supported scaling of referral/social-commerce & YouTube channels to 1,000+ referral leads/month (8–10% L2E) and 250–300 YouTube leads/month (10–15% L2E). •Supported BOD business operations, contributing to growth from ₹9L to ₹36L monthly revenue.

  • 7 Monate, Nov. 2017 - Mai 2018

    Business Development Officer

    Byju's

    •Executed inbound/outbound sales campaigns, enhancing MBA enrollments across Europe and EMEA regions. •Boosted revenue by 6% through tailored outreach and cross-border client engagement. •Strengthened collaboration with international education partners, enhancing program credibility and reach. •Created customized pitch decks for global MBA candidates, improving conversion rates.

  • 3 Jahre, Okt. 2014 - Sep. 2017

    Account Executive (Airtel)

    Hinduja Global Solutions

    •Managed 10-15 enterprise telecom accounts, reducing churn by 4%. •Upsold fiber-optic solutions, driving incremental enterprise revenue. •Provided customer insights for product roadmap alignment, improving satisfaction metrics. •Built long-term client relationships, resulting in 15% higher upsell opportunities across enterprise accounts. •Designed service delivery frameworks to ensure SLA adherence, boosting client satisfaction scores.

Ausbildung von Farhan Khan

  • 2011 - 2014

    Bachelor of business management

    Nitte

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    B1-B2 (Gute Kenntnisse)

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