Fayzul Mostafi
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Fayzul Mostafi
- Current 7 years and 3 months, since Mar 2019
Onsite Support Engineer / Local IT - Cisco Systems
New Era Technology
• Provide hands-on IT support for both Mac and Windows systems, including laptop refresh and re-imaging. • Plan and prioritize daily workload, escalating complex issues where necessary. • Interpret user hardware/software requirements and propose appropriate solutions. • Maintain communication with users and internal teams throughout issue resolution. • Manage hardware inventory in coordination with the Asset Management team.
- 1 year, Mar 2018 - Feb 2019
Onsite Support Engineer / Local IT - Cisco Systems
aap3 Gmbh
• Provided the same scope of support and service as in current position.
- 5 months, Oct 2017 - Feb 2018
IT Support Analyst
Canopus IT Solutions
* Worked as a back-fill IT support at Abbott GmbH & Co. KG. * Customization of desktop & laptop hardware to meet user specifications. * To replace Keyboard (Laptop only) , RAM, HDD & Motherboard for desktop & laptop. * To change the cartridges for all types of HP printers and as well as some small maintenance too. * Installation & maintenance of servers in the data centers. Mostly to replace the RAM, HDD, Motherboard etc. * Installation of router, switch and access points.
- 2 years and 9 months, Jan 2014 - Sep 2016
Field Services Engineer
LM Ericsson Bangladesh Ltd
Ausbildung von Fayzul Mostafi
- 2 years and 7 months, Oct 2016 - Apr 2019
Master's in Information Technology
Frankfurt University of Applied Sciences
- 3 years and 6 months, Sep 2008 - Feb 2012
Bachelor of Science in Electrical & Electronic Engineering
American International University - Bangladesh
Telecommunications Engineering, Signal and Linear System, Microwave Engineering
Sprachen
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
Bangla
C1 (Fließend)
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