Federica Bonomi

Client liaison, from the first contact to delivery of translation and coordination of projects. Cooperation with other managers and support staff to ensure effective teamwork in generating customer satisfaction over long-term. Representing the company to all existing contacts as well as generating interest through marketing strategies, direct meetings, exhibitions etc.

• Implementation and managing of sales strategies across daily deal sites, private sales, market places and retailers • Contact of clients across Europe • Planning of sales campaigns: direct contact with the production and marketing teams

• Direct translation and interpreting with focus on financial, technical and marketing documents ENG<>ITA ITA<>ENG ESP<>ITA ESP>ENG • Pitching the services to new clients with the aim to build a strong portfolio of clients • Analysing sales results and possibilities of growth

Negotiating and managing major e-commerce accounts • Exceeding projected KPI’s and monthly sales targets of £200k • Building and overseeing annual development strategies and set-up international sales plans • Benchmarking and price analysis to position and launch new brands within the business • Preparing, analysing and presenting monthly sales reports to management • Training of new employees to insert them within the international sales team

Focus on all activities related to the development, positioning and sale of the brands • Direct contact with suppliers for NDP, production and design of products • Benchmarking, pricing and market analysis to correctly position the brands • Business development to engage new clients into buying the products directly through the company’s website, e-commerce platforms, retailers • Pitching the brands to new clients by email, over the phone and by attending trade shows

Negotiating and managing e-commerce accounts in B2B and B2C • Managing sales activities including preparation of offers, prices analysing and negotiation, orders processing, post-sale customer service • Focus on private sales and daily deal sites • Managing a team to ensure all strategies planned and implemented work in synergy to meet key targets of increasing sales and brand awareness • Office management to ensure all information are correctly shared within the team

• Reading, monitoring and responding to emails, answering calls and liaising with clients • Diary management, planning and organising meetings, organising complex travel • Managing and reviewing filing and office systems

Interfaculty of Arts and Political Science 110 cum laude / 110 Main subjects: English and Spanish Grammar and Literature; International Law, International Business, Public Law, Sociology, Database and Network, Mass Communication

Faculty of Linguistic Sciences and Foreign Literatures. 105 / 110 Main subjects: English and Spanish Grammar and Linguistics; Private Law, Business Management, Marketing, Finance, Theology