Federica Torresan

- Design and implement Social Media Strategy for Two Dots & Dragon City games - Content creation for multi-channel distribution - Competitors and market trends benchmarking - Consumer research (surveys, behavior analysis) - OneLinks Management, ROI tracking, user acquisition - Close collaboration with Product and LiveOps teams

- Community management of social media channels and moderation on Discord - Establish relationship with top content creators & influencers, and organize Twitch Live Streams - Design and implement Social Media strategy for RPG mobile game Might and Magic Elemental Guardians - Close collaboration with Customer Support and LiveOps teams

- Team management & training of external moderator/supporter teams; - Community administration in forums & chat rooms; - Daily monitoring of Customer Service quality, communication and activity; - Cooperating with Payment Support and other internal departments on customer service specific issues; - Analyzing player structures and player behavior, produce statistics and reports on community feedback; - Game testing and bug reporting

- Private English, French and German for foreigners Teacher

Working with Content Management Systems; Editing Texts and Translations; Updating the Content of the Website; Supporting in Daily Online Marketing Tasks; Supporting in Enlarging the Product Portfolio; Helping with different Research Activities; Mapping; Customer Service

Activating Kids (3 to 11 years old) living in Planoise, an Urban Area of Besançon affected by Difficult Economic and Social Conditions; Organising a Cultural Exchange Project between France and Palestine for Teens (being the Official English Translator); Taking Part in the Organisation of the Day of Education Against Racism; Organising a Radio Show with Kids to Fight the Racism, make Children Aware of this Problem, and let them Propose a Solution.

• Activating Teenage Participants (14 to 17 years old) of the School’s Summer Camp; • Providing Cross-Cultural Learning Experience for them; • Introducing the Diversity of World Cultures to Youth through Language Studies, Meetings, Visits, Direct Contacts with Young People from Abroad in the hope to help Young Estonians’ Integration into Modern World; • Organising the Whole Program of the Camp.

Tour Operator Activities; Checking Reservations of Flights, Transfers and Accommodations; Working on Holiday Itineraries.

German as a Foreign Language

Translatology, Translation Editing, Translations from French and Spanish to Italian.

French as a Foreign Language.

Russian as a Foreign Language.

Russian Language and Culture, French Language and Culture, Translation, International Family Law, Sociology of Cultural Processes, International Political Economy, European and Italian Migration Policies and the Role of the Intercultural Mediator in the Integration of Foreigners.