Fiorella Centty Rodriguez

Designing « tailor made » individuals tours Selling guided group tours Direct contact with individual customers for sale and advice Working in close collaboration with suppliers (incoming agencies, hotels, air companies, cruise companies) Writing customer travel programs Reporting the sales activity to the hierarchy Booking air tickets (thought GDS) and services (hotels, rent a car, excursions, etc) Collecting customer experiences after travel for capitalisation and customer satisfactory database.

Development of the new destinations: Peru, Argentina, Chile and Bolivia. Writing of travel programs, pricing and on-line documentation. Issue calls for tender, negotiation and marketing study. Assistance and training to the sales team. Participation to workshops and exhibitions.

Designing Peru and Bolivia web products - Tariff management - Data capitalization and centralization - Training and advice for the sales team in province agencies - Selecting services and hotels - Negotiation with suppliers -Specialist for Peru, Argentina, Chile, Bolivia Ecuador, Cuba and Mexico destinations Booking air tickets (thought GDS) and services (hotels, rent a car, excursions, etc) Personal turnover objectives - Many exploration travels in Latin America

Travel Design and Production General culture and Geography GDS Amadeus Sales techniques Pricing Ticketing English