Fortuna Izzo

Angestellt, Talent Acquisition Coordinator, MSC Cruises
Piano Di Sorrento, Italy

Fähigkeiten und Kenntnisse

Teamwork
International Communication
People Management
Public Relations
Foreign Languages
Human Resources
Strategic planning
Cruise Ships
Tourism Management
Recruitment
E-Recruiting
Talent Management
Corporate trainer
Customer Care
Guest Relations Management

Werdegang

Berufserfahrung von Fortuna Izzo

  • Current 7 years and 1 month, since May 2019

    Talent Acquisition Coordinator

    MSC Cruises

    Responsible for the whole Hotel dept. Crew Talent Acquisition, including head hunting and recruiting events organization.

  • 13 years and 1 month, May 2006 - May 2019

    HR Manager

    MSC Cruises

    Recruiter and Supervisor for on board crew employed in: Guest Service dept., Shore Excursions dept. , Corvé, Dining Services, Housekeeping, Deck & Engin Rating. Processing Travel Operations and Crew Cost Control.

  • 1 year and 11 months, Jun 2004 - Apr 2006

    Guest Relation Manager

    MSC Cruises

    On board referent for all the international Guests enjoying MSC Cruises experience.

  • 9 months, Aug 2003 - Apr 2004

    Customer Assistant

    Dirk van den Broek

    Mall referent of the Gastronomy dept, in charge for pre and post sales customer care.

  • 8 months, Nov 2002 - Jun 2003

    Travel Agent

    Gialpi Travel

    Trvael Agent and Planner with specific support offered to German guests. Pre and Post sales support with dedicate upselling process. In charge for all the international Inbounding.

  • 1 year and 6 months, Jun 2001 - Nov 2002

    Concierge

    Panorama Palace Hotel

    Hotel Concierge for International tourists. Accountancy and full Customer Care duties, including pre and post sales/holiday support

  • 8 years and 4 months, Jun 1992 - Sep 2000

    Administrative Assistant

    Venere Beauty Salon

    Administrative Asssitant in the Family Business Beuaty Salon, welcoming guests and assisting them with pre/post sales activities, back office and accountancy duties, including the supply chain.

  • 2 years and 7 months, Apr 1996 - Oct 1998

    Entertainer

    Federalberghi Penisola Sorrentina

    Part-Time Entertainer for Adults and Childeren of all nationality hosted in Penisola Sorrentina Hotels and Relais.

Ausbildung von Fortuna Izzo

  • 4 years and 11 months, Sep 1995 - Jul 2000

    Tourism and foreign languages diploma

  • Languages

    Volksuniversiteit Utrecht

Sprachen

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Italian

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    B1-B2 (Gute Kenntnisse)

  • Dutch

    B1-B2 (Gute Kenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

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