Francine NEWA

Hiring passionate people into Customer Service roles within Booking.com, from entry-level positions with great language skills to experienced people managers. In Customer Service, we look for great communicators, excellent problem solvers and a positive attitude to help us offer a world-class customer experience in over 40 languages! Join us if you want to work in a friendly global team with a focus on training, innovation and development. We have two Customer Service Centers in Berlin!

Develop and perform effective recruiting strategies Source, screen and interview candidates ( France and Switzerland) Develop and maintain strategic partnerships with Line Managers in France and Switzerland Source candidates from Social network Support in HR administrative tasks

Customer Support UK and Switzerland In charge of customer satisfaction Content Editing

In charge oof the recruitment and the sourcing strategies Resume screening and phone interviews Organise Group assessment Conduct Face to face interviews Represent the company in Job fairs ( France, Netherlands and Germany) Responsible of campus management and relations with Recruiting agencies

Working for Private Banking, ARVAL (Car Rental) and CARDIFF ( Insurance) Writting Job description and taking care of the posting Screening applications and Selecting candidates Face to face interviews Organisation of Group assessment and presentation of the company Sourcing Candidates on Social network and Job events