Gábor Szabolcs Szabó

- Management of a team of 10 FTEs - Conception and Project management - Introduction GIT, JIRA und Confluence into the processes of the team - Responsibility over all CRM and Online acquisition processes Sales Automation - Budget and turnover responsibility - Acquisition of new cooperations - Creation and development of standards and best practices to improve efficiency

- Responsibility over the technical implementation and development of all CRM Processes (Mailing, Email, Telesales, SMS, Online Banking) - Selection and management of 2 external development partners - Professional guidance of 1 analyst - Selection of 2 new analysts - Management of CMS, SEA/SEO, Affiliate and Social Media topics - Acquisition of new partnerships - Budget and turnover responsibility

- Management of CMS, SEA/SEO, Affiliate and Social Media topics - Acquisition of new partnerships - Budget and Turnover responsibility

Project management for analytic projects, Cooperation management with QlikView consulting company, Selection and professional guidance of interns, Compiling the interview tests (SAS programming language), Preparing the CRM planning process

Presentation and rollout of the reporting tool QlikView, Design and implementation of the mailing-, sms- and telesales strategy, Integration 3 portfolios into the customer base after takeover by Santander, Design and implementation of the deduplication logic, Validation of received customer data, Design and development of an automated fraud detection system based on customer data similarity, Design and implementation of web applications, Automating processes with external partners

Santander High Potential, exchange program Mundo de Santander, Project management with an analytic project, Know-How exchange, identification of improvement opportunities

Automation and development of existing reports, Member of the efficiency team to improve tools and processes, Design and implementation of a SAS code generator, Automating the creation of the montly report PowerPoint presentation with a generator

Tailoring and implementation of the Capacity Management Process, Six Sigma Green Belt Training, ITIL Foundations Certification

Internship as part of the JOSZEF Program

Business process optimisatuin based on measured data, Design and Organize trainings for Excel and VBA

SEA/SEO, Social Media, Online PR, Affiliate Marketing, E-Commerce, Online Legal topics, Website design, Mobile Marketing

Business Informatics