Gabriela Whitehead

Team Leadership: Directed and motivated a team of Data Engineers specializing in data integration platforms. Project & Backlog: Managed project prioritization and E2E delivery for the data integration product backlog. SLA/OLA Governance: Coordinated demand and delivery teams to align execution and fulfill SLA/OLA metrics. Product Lifecycle: Led full E2E product lifecycles under ITIL frameworks. Strategic Roadmap: Anticipated capability needs for new use cases; liaised with HQ to define product approaches.

Portfolio Delivery: Led E2E digital product delivery across operations. AI & Tech Strategy: Directed strategic AI application projects for energy, SaaS automation, and IoT solutions. Agile Frameworks: Managed cross-functional product lifecycles using SAFe Agile and Scrum methodologies. Global Team Leadership: Steered international, multidisciplinary engineering teams and external data suppliers. Vendor & Contract Lifecycles: Executed E2E vendor management.

Product Ownership: Managed E2E development and rollouts involving Contracts & Billing, and e-payment portals. Project Mgmt & UX: Translated user needs into technical requirements, managed backlogs, and directed deployment. Process & Data: Mapped data pipelines across systems to optimize analytics, forecasting, and data visualization. Internal Communications: Directed digital department brand management.