Gamze KAYA KAPLAN

Basic

Angestellt, Lead Service & UX Designer, Futurice

Munich, Germany

Skills

User Experience Design
Service Design
UX/UI Design
Design Thinking
Strategic Design
Design Research
User-Centered-Design
Business Model Development
Customer Journey Maps
User scenarios
Card sorting
Tree testing
Information Architecture
Persona Maps
Concept development
Wireframe
Sketch App
Adobe Illustrator
Adobe Photoshop
Sketching designs
UXPin
InVision
Paper prototyping
Rapid Prototyping
Usability testing
User Research
Qualitative Research
Quantitative Research
SPSS
Industrial design
Product design
Model making
Rhino3d
Report Writing
Flute playing

Timeline

Professional experience for Gamze KAYA KAPLAN

  • Current 1 year, since Nov 2021

    Lead Service & UX Designer

    Futurice
  • Current 4 years and 7 months, since Apr 2018

    Senior Service & UX Designer

    Futurice
  • 1 year and 7 months, Oct 2016 - Apr 2018

    Service / Interaction Designer

    Allianz X GmbH

  • 4 months, Dec 2015 - Mar 2016

    User Experience Designer

    Kupferwerk GmbH

    Kupferwerk offers concept, design, development, quality assurance,project management and support&security services for smartphones, tablets and wearables. I worked in Creative Team as a User Experience Designer. My roles were; concept creation of a responsive e-commerce website for a wellknown German Brand, usability research of mobile apps, market&trend analaysis of connected car services, use flow-concept creation of connected car services.

  • 1 year and 7 months, Jan 2013 - Jul 2014

    User Experience Designer / Researcher

    I-AM

    I-AM is a multi-discipline design agency and brand experience consultancy. My roles in Insight/ Digital department were; user research, expert analysis, designing- conducting and analyzing the usability test, preparing usability report, designing information architecture, preparing wireframes and interactive prototypes and coordinating a whole project and conducting a communication bridge between customers and also other external team members.

  • 1 year, Oct 2011 - Sep 2012

    Industrial Designer

    Zer Electronics

    ZER Electronics specialized in include alarm systems, acoustic components, military electronics, automotive electronics, audio devices, measurement and test devices, sound and image systems. I worked in R&D department as an industrial designer and worked for improvement of current products, to design and coordinate the new production process for military electronics products, user acceptance tests of products and patent applications.

Educational background for Gamze KAYA KAPLAN

  • 4 years and 10 months, Sep 2010 - Jun 2015

    Industrial design

    Istanbul Technical University

    Master Thesis “Prototype fidelity and user expertise in usability testing: A study with portable navigation device”

  • 6 months, Feb 2009 - Jul 2009

    Industrial design

    Delft University of Technology

  • 4 years and 10 months, Sep 2005 - Jun 2010

    Industrial design

    Istanbul Technical University

    graduated with a first-class honours degree in Department

Languages

  • Turkish

    First language

  • English

    Fluent

  • German

    Intermediate

Wants

User Experience
User experience design
Service Design
Strategic Design
Interaction Design
Customer Experience
User Research

Interests

Music
Travel
bike
books

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