Geosan Kallumadi George

Currently serving as the Digital Workplace Architect at Lilium, focusing on management, PoC, and production implementations, migrations, upgrades, and training within the infrastructure.

Excelled as the technical lead / digital workplace architect / lead architect for management, implementations, migrations, upgrades, operations, training and delivery of client infrastructures.

Led End User Computing and Security projects, driving seamless management, implementation, migration, and upgrades of client infrastructures. Spearheaded operational excellence, and efficient service delivery through cutting-edge cloud-based tools, ensuring security, scalability, and optimized user experiences.

Served as Project Manager, successfully leading multiple End User Computing (EUC) projects within a shared services framework. Delivered strategic management, seamless implementations, efficient migrations, and comprehensive upgrades, optimizing client infrastructures. Enhanced operational performance and ensured streamlined service delivery through advanced tools such as Microsoft Endpoint Manager, Microsoft Intune, Altiris Deployment Solution, and MDT.

Executed multiple workplace design, migration, and implementation projects, leveraging advanced tools such as ConfigMgr/SCCM, WTMT, SCOM, MDT, Adaptiva OneSite, and 1E Nomad to enhance operational efficiency. Independently designed, planned, and delivered end-to-end Windows 7 and Windows 10 migration projects, ensuring seamless transitions, optimized performance, and enhanced user experience.

Managed global migration, administration, and operations of the entire computer estate, leveraging industry-leading tools such as ConfigMgr/SCCM, SCOM, MDT, and 1E Nomad to enhance performance and reliability. Successfully planned and executed numerous ConfigMgr upgrades and Windows 7 to Windows 10 migration.

Managed the administration and operation of Windows images and operating system deployments using ConfigMgr/SCCM and MDT, ensuring efficiency and reliability. Provided key support for global OS deployment projects, delivering seamless execution and optimizing system performance across diverse environments.

Provided global technical support for Symantec clients via phone, email, and remote assistance, delivering swift issue resolution and exceptional customer service. Collaborated within a 15-member support team to diagnose and address complex technical challenges, ensuring seamless user experience and operational efficiency.

Provided customer support for Barclays Mortgage Loan Services in the United Kingdom, ensuring exceptional service delivery and client satisfaction.

Supported US customers with sales enquiries and product related technical and installation queries.